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W Equishop masz 30 dni na zwrot towaru (od daty jego otrzymania).
Wszyscy klienci, którzy chcą dokonać zwrotu lub wymiany towaru proszeni są o pobranie, wypełnienie oraz wydrukowanie i dołączenie odpowiedniego formularza (do pobrania poniżej).
W przypadku zwrotu towaru na podstawie odstąpienia od umowy zawartej na odległość otrzymasz zwrot poniesionych kosztów w ten sam sposób, w jaki dokonałeś wpłaty, chyba że wyrazisz zgodę na otrzymanie zwrotu w inny sposób. Zwrot kosztów dotyczy ceny zakupionego towaru oraz poniesionych kosztów dostawy (przy czym zwracany jest koszt równy najtańszej opcji dostawy). Koszt związany z dostarczeniem zwracanego towaru leży po stronie klienta. Equishop ponosi ten koszt jedynie w sytuacji własnego błędu lub uwzględnionej reklamacji. UWAGA! Odstąpienie od umowy wiąże się ze zwrotem całego zamówienia. Częściowy zwrot obejmuje jedynie zwrot kosztów za zwracany produkt!
Informujemy, że na dokonanie zwrotu obowiązuje termin 30 dni od daty otrzymania zamówienia przez Klienta. Jeśli zwrot zostanie dokonany po 14 dniach od daty dostarczenia przesyłki do Klienta, nie później jednak niż przed upływem 30 dni od chwili otrzymania przesyłki, zwrot zostanie dokonany wyłącznie na kartę podarunkową. Karta podarunkowa zostanie przesłana na podany w zamówieniu adres e-mail.
Szanowny Kliencie, z dniem 25.01.2021r. opcja wymiany towaru nie będzie dłużej dostępna. Jeśli chcesz wymienić towar, skorzystaj z opcji zwrotu. Znacząco usprawni to także proces wymiany! Jeśli nie trafiłeś z rozmiarem, modelem lub kolorem, po prostu zwróć towar i zamów nowy nie czekając na przetworzenie procesu wymiany!
Zwroty obowiązują wyłącznie na zamówienia złożone przez sklep internetowy www.equishop.com!
Zwroty prosimy nadawać na adres:
Equishop
Aleja Korfantego 105
40-161 Katowice
Informujemy, że nie odbieramy przesyłek nadawanych w opcji "za pobraniem".